Privacy policy.
Last updated: 26 February 2025
At Solutions and AI for Lawyers (SAIL) (currently under incorporation), your privacy is important to us. This Privacy Policy explains what personal data we collect, how we use and protect it, and the choices and rights you have. We are committed to handling your personal data in a responsible and secure way. Data protection is crucial because it builds trust – we want you to feel confident that your information is safe with us.
This policy is designed to comply with international data protection laws, including the Singapore Personal Data Protection Act (PDPA), the California Consumer Privacy Act (CCPA), the EU General Data Protection Regulation (GDPR), and the UK Data Protection Act 2018. We’ve written it in plain English so it’s easy to understand, following a simple, user-friendly format.
What Data We Collect
We only collect personal information that is necessary for providing our services or keeping you updated. This may include:
Name: First name and last name.
Contact Information: Email address, and phone number (if needed).
Organisation: The name of your organisation or company (if you provide it).
Interactions: Information you provide when you sign up for updates, request information from us, or otherwise interact with our website (for example, if you fill out a form or send us a message).
Cookies and Usage Data: When you visit our website, we may collect information through cookies and similar technologies (see Cookies & Tracking Technologies below for details).
We collect this information directly from you when you choose to provide it (such as by filling out a form on our site). We do not collect sensitive personal information (such as identification numbers, financial information, or health data) as part of our regular activities.
How We Use Your Data
We use your personal data only for the purposes you would expect, and always in accordance with the law. The ways we use your information include:
Providing Updates and Information: If you sign up, we will use your name and email to send you regular updates about SAIL, such as newsletters, legal tech insights, or announcements. We will only send these with your permission, and you can opt out at any time.
Responding to Requests: If you ask us for information or have questions, we will use your contact details to respond and provide the help or information you need.
Connecting You with Services (On Request): With your request or consent, we may share your information with third parties such as legal technology vendors, systems integrators, or external legal consultants. For example, if you ask us to introduce you to a legal tech provider or to get a demo of a product, we will pass along your details to that specific vendor or partner to facilitate the request.
Improving Our Website and Services: We may use data (like how you use our site or which emails you open) to analyse and improve our website, newsletters, and services. For this, we might use analytics tools that help us understand user engagement. This information is generally aggregated and does not directly identify you.
Marketing and Outreach: If you have agreed to receive marketing communications, we might use your information to inform you of events, updates, or services you might be interested in. We will always respect your choice if you decide to stop receiving these messages (see How to Opt-Out of Marketing Communications below).
Recruitment and Hiring: If you submitted an enquiry to work with SAIL as an employee, or a third party consultant, we will use the information you submitted within our online form, and your CV (and any other documents you upload) to screen, and review your application. We might use automated software hosted on our tenant within a public cloud to screen your CV and may use your information to verify your career history on publicly available websites such as LinkedIn.
We will not use your personal data for any purpose that you haven’t consented to or that isn’t obvious from the context of your interaction with us. We do not engage in selling your personal information to third parties.
How Long We Keep Your Data
We retain your personal data only as long as necessary for the purposes we collected it, or as required by law. In general, this means:
If you have signed up for updates or newsletters, we will keep your contact information on file to continue sending you those updates. We will remove or anonymise this information if you unsubscribe or if we notice that our emails are inactive for an extended period.
For all personal data we collect (such as when you fill out a form or request information), we will keep it for one year from the date of collection. After one year, we will securely delete or anonymise your personal data from our records, unless we are legally required to keep it longer.
In some cases, we might need to keep data longer than one year to comply with legal obligations (for example, if a law requires us to retain certain transaction records, or in case of an ongoing legal matter). If we do need to retain data for a longer period for legal reasons, we will ensure it remains protected and will delete it as soon as those obligations are fulfilled.
Your Rights & How to Access Your Data
You have control over your personal data. Under laws like PDPA, GDPR, CCPA, and UK data protection law, you have the right to:
Access Your Data: You can ask us to confirm if we are processing your personal data and request a copy of the personal data we hold about you.
Correct or Update Your Data: If your information is out of date or incorrect (for example, you changed your email address), you have the right to have it corrected or updated.
Request Deletion: You can ask us to delete your personal data. This is sometimes called the “right to be forgotten.” For instance, if you no longer want us to have your information, we will delete it upon request (provided we don’t have a legal obligation to keep it).
Withdraw Consent: If we are processing your data based on your consent (for example, you consented to receive our newsletter), you can withdraw that consent at any time. We will then stop the processing for which consent was provided.
Other Rights (Depending on Your Region): Depending on where you live, you may have additional rights. For example, EU and UK individuals have the right to restrict processing of their data or to object to certain types of processing. California residents have the right to not be discriminated against for exercising their privacy rights. We honour all these rights as applicable.
To exercise any of these rights, you can contact us at khaled[at]sail[dot]legal. This is our dedicated email for privacy inquiries and requests (sometimes called a Data Protection Officer contact). Simply let us know what you need – for example, “I’d like a copy of my data” or “Please update my email address” – and we will respond and handle your request as soon as possible. We may need to verify your identity for security reasons before fulfilling certain requests (to make sure we don’t give your data to the wrong person).
Third-Party Data Sharing
We do not share your personal data with third parties unless it is necessary and aligned with the purposes described above, or unless you ask us to. Here are the types of third parties with whom we might share information and why:
Legal Technology Vendors: If you specifically request information or an introduction to a particular legal tech vendor (for example, a software provider you learned about through SAIL), we will share your contact information with that vendor so they can reach out to you as requested. We will only do this with your knowledge and consent.
Systems Integrators & External Consultants: Similarly, if you ask us to connect you with a systems integrator or an external legal consultant (perhaps for implementing a tech solution or seeking expert advice), we will pass your details to those specific partners at your request.
Analytics Providers: We use tools like analytics services (for example, Google Analytics or similar) to understand how visitors use our website. These providers may receive non-personally identifiable information via cookies or tracking pixels. This helps us see which pages are popular, how users navigate the site, etc. The information shared with analytics providers typically does not include your name or contact info – it’s more about your device and browsing patterns.
Marketing Agencies: We may work with marketing or email service agencies to help send out our newsletters or organise events. These partners might handle your email address and name purely to send out communications on our behalf. They are not allowed to use your information for their own purposes.
Cloud Service Providers: Like many companies, we rely on cloud storage or hosting services (for example, web hosting companies or cloud databases) to store and manage our data securely. Your information might be stored on servers provided by these cloud companies. We choose reputable providers with strong security practices (such as data encryption) to safeguard your information.
Companies within the Jameson Legal group of companies: If required, we’ll pass your details to employees or consultants working for the Jameson Legal group of companies. We rely on them to provide us with advice on other solutions that might be appropriate for you such as legal technology platforms, recruitment solutions, and consulting services. They will only use your information for those purposes, and be bound by privacy policy no less stringent than this one.
Legal or Compliance Reasons: In rare cases, we might have to share data if required by law or a legal process (for instance, a court order), or to enforce our rights and agreements. We would only share the information that is necessary and only if legally permitted or required to do so.
Whenever we share your data with a third party, we ensure that they have a proper reason to receive it and that your data is handled with care. We either obtain your consent beforehand (especially in cases where you ask us to share your info) or have a contractual agreement in place to ensure your data is protected. We do not sell your personal data to any third party, and we do not share it for their independent marketing use without your permission.
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to provide a smooth user experience and to help us understand how our site is used. Cookies are small text files placed on your device (computer, phone, etc.) when you visit a website. Here’s how we use them:
Essential Cookies: These are necessary for the website to function. For example, they might help with page navigation or remember your preferences (like language settings). Without these cookies, the site may not work properly.
Analytics Cookies: We use these to collect information about how visitors use our site. They tell us things like which pages are visited most often, or if people get error messages on certain pages. This data is aggregated and helps us improve the website. For instance, knowing that a lot of users visit a particular page can guide us to add more content there.
Functionality Cookies: These help enhance your experience (for example, by remembering you’ve visited before, so you might not see a welcome popup again, or by keeping you logged in if we have a login feature).
We do not use cookies for advertising or to track you across other sites. All cookies we use are intended to make our site work better for you or to help us improve our service.
Managing Cookies: When you first visit our site, you may see a notification about cookies. You can choose to accept or adjust your cookie settings. Most web browsers also allow you to control cookies through their settings. For example, you can usually block cookies or delete them. However, please note that if you disable certain cookies, parts of our site might not function correctly. To learn how to manage cookies on popular browsers, you can check the browser’s help section (e.g., Chrome, Safari, Firefox all have instructions on controlling cookies).
By continuing to use our website without disabling cookies via your browser or settings, you are consenting to our use of cookies as described here.
How to Opt-Out of Marketing Communications
If at any time you decide you no longer want to receive marketing or update emails from us, you have the right to opt out. We make this process straightforward:
Unsubscribe Link: Emails we send for updates or newsletters will typically include an “unsubscribe” link at the bottom. Clicking this link will stop further communications of that type to your email.
Email Us Directly: You can also opt out by sending us an email at khaled[at]sail[dot]legal with a request to remove you from our mailing list. Just let us know that you don’t want to receive emails anymore, and we will take care of it.
nce you opt out, we will stop sending you marketing communications. Please note that even if you opt out of marketing emails, we might still send you non-promotional communications if necessary. For example, if you requested specific information from us or need to receive an important notice (like an update to our privacy policy), we may email you for those purposes only.
We respect your choice and there is no penalty or change in how we treat you if you decide to unsubscribe. Our goal is to only send communications that you find useful and that you have consented to receive.
Legal Basis for Processing Data
We process your personal data only when we have a valid legal reason to do so, in line with the requirements of PDPA, CCPA, GDPR, and UK law. This section explains the legal bases we rely on for collecting and using personal information:
Consent: In most cases, we rely on your consent. For example, when you sign up to receive updates or ask us to share your information with a vendor, you are giving us permission to use your data for that specific purpose. We will only send you marketing emails or share your details with third parties when you have agreed. Under PDPA, we seek your consent for collecting, using, or disclosing your personal data unless an exception applies. Under GDPR/UK law, consent is also a primary legal basis we use for email communications and introductions you request.
Legitimate Interests: Sometimes, we may use your data because we (or a third party) have a legitimate interest in doing so, and it does not override your rights. For instance, using your email to send a one-time response to an inquiry you made, or using cookies for website analytics — these help our business run efficiently and improve our service, in ways that are not intrusive to your privacy. Under GDPR/UK law, we ensure that our legitimate interests (like improving our services or securing our website) are balanced against your data protection rights.
Legal Obligations: In certain cases, we might need to process or keep your data to comply with a law. For example, a law might require us to retain certain records for a given period, or to disclose information if formally required by authorities (like fulfilling a court order or a regulatory request). Under all relevant laws (PDPA, GDPR, UK law, CCPA), complying with legal obligations is a recognised basis for processing.
CCPA Compliance: If you are a California resident, please know that we handle your data in accordance with the CCPA. We do not sell your personal information, and we only use and share your data as described in this policy (which would be considered “business purposes” under CCPA). If you exercise your rights under CCPA (such as requesting deletion or information about your data), we will honour those rights. We also will not discriminate against you for exercising any privacy rights (meaning we won’t deny you services or give you a different level of service just because you made a request regarding your data).
In all cases, we are committed to respecting your privacy rights and ensuring that we have a lawful basis for any personal data we handle. If you have questions about the legal basis for a specific processing activity, feel free to contact us for more information.
Changes to this Privacy Policy
We may update or change this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make important changes, we will let you know. We might do this by posting a notice on our website or sending you an email notification (if you’ve provided your email and consented to communications). The “last updated” date at the bottom of this policy will always reflect the most recent revision.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. If you continue to use our website or services after privacy policy changes go into effect, it will constitute your acknowledgment of the updated policy.
Contact Us: If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at khaled[at]sail[dot]legal. We are happy to answer your questions and appreciate any feedback regarding privacy.